Privacy Policy

To provide you with better service, we collect your personal information in the following circumstances:

• Registration Information: When you register an account, we collect your email, password (encrypted), phone number, etc.
• Order Information: When you place an order, we collect the recipient name, contact information, shipping address, and payment information.
• Browsing Information: When you visit this Website, we may collect your IP address, browser type, access logs, etc. through cookies and similar technologies.
• Inquiry Information: When you contact us via forms, WeChat, or email, we collect the name you provide and the content of your communication.

We only collect information necessary to provide our services and do not excessively collect personal information unrelated to service provision.

The personal information we collect will be used for the following purposes:

• Processing your orders, arranging delivery, and providing after-sales service.
• Verifying your identity, protecting account security, and preventing fraud.
• Sending you order status notifications, logistics information, and customer service replies.
• With your consent, sending you notifications about new arrivals, promotions, and member-exclusive information.
• Improving website functionality, optimizing user experience, and conducting necessary data analysis.
• Complying with applicable laws and regulations and cooperating with regulatory authorities.

We will not use your personal information for purposes other than those stated above, unless we obtain your separate consent or as otherwise required by law.

We use cookies and similar technologies to remember your login status, save shopping cart contents, and analyze website traffic, thereby enhancing your browsing experience.

• Essential Cookies: Used for the basic functioning of the website; cannot be disabled.
• Preference Cookies: Remember your language, region, and other preference settings.
• Analytics Cookies: Help us understand visitor behavior and improve website performance.

You can manage or delete cookies through your browser settings, but disabling them may affect certain website functions.

We take reasonable technical and administrative measures to protect the security of your personal information and prevent information leakage, loss, tampering, or unauthorized access.

• Using SSL encryption technology to ensure secure data transmission.
• Encrypting sensitive information such as passwords for storage.
• Restricting internal personnel access to personal information; only authorized personnel may access it.
• Establishing an emergency response mechanism for information security incidents to promptly address security risks.

Although we have taken the above measures, please note that the Internet is not an absolutely secure environment, and we cannot guarantee the absolute security of information transmission.

Except in the following circumstances, we will not share your personal information with any third party:

• Logistics Providers: To complete delivery, we need to provide shipping information to logistics companies.
• Payment Providers: To process payments, we need to provide necessary order information to payment institutions.
• Legal Requirements: As required by laws and regulations or by lawful requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or asset transfer, relevant information may be transferred as an asset.

We require all third-party service providers to keep your information confidential and use it only for the agreed service purposes. We will not sell or rent your personal information to any marketing organization.

You have the following rights regarding your personal information:

• Access: You have the right to query the personal information we hold about you.
• Correction: When information is inaccurate or incomplete, you have the right to request correction.
• Deletion: When conditions are met, you have the right to request that we delete your personal information.
• Withdraw Consent: You may withdraw your previously given consent for information processing at any time.
• Account Deletion: You may contact us to delete your account; after deletion, we will process the relevant information as required.

To exercise the above rights, please contact us using the contact information at the end of this policy, and we will respond within a reasonable period.

The products sold on this Website contain nicotine and are intended only for persons aged 18 and above. We do not knowingly collect personal information from children under 18.

If you are the guardian of a minor and discover that your ward has provided us with personal information without consent, please contact us promptly to delete the relevant information.

We may update this privacy policy from time to time to reflect changes in laws and regulations or business adjustments. The updated policy will be published on this Website with an updated "last updated" date.

• For significant changes, we will notify you prominently on the Website or via email.
• After a policy update, your continued use of this Website constitutes acceptance of the updated privacy policy.
• We recommend that you review this policy periodically to stay informed of the latest information handling practices.

If you have any questions, suggestions, or complaints regarding this privacy policy or the handling of personal information, please contact us through the following methods:

• WeChat Customer Service: xmsky8866
• Email: cigarsky88@gmail.com
• Store Address: Room BC, 13/F, Golden Dragon Centre, 105 Av. Dr. Sun Yat-Sen, Dynasty District, Macau
• We will respond to your request as soon as possible, generally within 15 business days of receiving your feedback.